Troubleshooting
My video is stuck rendering or failed. What should I do?
What "rendering" and "failed" mean, and how to get your video.
1 min read · Updated Sep 14, 2026
Most videos render within one to two minutes.
Stuck on "Rendering"
Rendering continues on our servers even if you close the page. Open Reels Studio or the workflow again — finished videos are picked up automatically, and open drafts come back into the queue.
"Failed"
The render service reported an error. Click Try again on the video. If it fails again with the same message, contact support with the video's title and the time you started it.
"Not enough approved footage"
See Why does it say "Not enough approved footage"?
Note: A short rate limit from the render service doesn't fail a video — it's simply checked again a moment later.
Still need help?
Send us a message — include the video title or page you're on so we can help faster.